Question 1

What can I track with Zenkona?

Accepted Answer

Domains, SSL certificates, hosting, SaaS subscriptions, business licenses, insurance, trademarks, permits, leases, contracts, passports, certifications, and any custom renewal with a date.

Question 2

How does auto-detect work?

Accepted Answer

On Pro and Business plans, enter a domain and Zenkona looks up registrar expiry via WHOIS/RDAP and reads SSL certificate expiry via a TLS handshake. Both obligations can be created in one click.

Question 3

Can I use Zenkona outside South Africa?

Accepted Answer

Yes. Zenkona is built in South Africa and bills via Paystack with international card support, but the product is designed for teams anywhere in the world.

Question 4

How do reminders work?

Accepted Answer

By default, Zenkona alerts you at 90, 30, 14, 7, 1, and 0 days before expiry. You can snooze reminders from email links and receive an optional weekly digest every Monday.

Question 5

Is there a free plan?

Accepted Answer

Yes. The free plan includes 10 obligations, email reminders, and one workspace member. Upgrade when you need auto-detect, team features, or client workspaces.

Question 6

Who operates Zenkona?

Accepted Answer

Zenkona is operated by Shandre Lourens, a sole proprietor based in South Africa. We are a small, focused product team — not a faceless enterprise vendor.

Question 7

How is my data protected?

Accepted Answer

Authentication is handled by Kinde, files are stored in encrypted object storage, and database access is restricted to the application layer. See our Security page for full details.

Question 8

Can I export my data?

Accepted Answer

Yes. Every account can download a full JSON export from Settings → Privacy & Data. Pro and Business plans also include CSV export of obligations. You can attach documents to each renewal for your own records.

Question 9

Can I forecast renewal spend?

Accepted Answer

Pro and Business plans include a 12-month cash-flow forecast, vendor spend rollup, and price-creep alerts when renewal costs jump more than 10% year over year.

Question 10

What is the renewal review queue?

Accepted Answer

Contracts, SaaS subscriptions, leases, and insurance policies can be flagged for a renew, cancel, or renegotiate decision before auto-renewal. Zenkona reminds assignees at T-30 and T-14 days.

Question 11

Does Zenkona comply with POPIA?

Accepted Answer

Yes. We process personal information in accordance with the Protection of Personal Information Act (POPIA) in South Africa and provide GDPR-aligned rights for EU/UK users where applicable.

Question 12

Can agencies manage client renewals?

Accepted Answer

Business plan workspaces support separate client workspaces, so agencies can track renewals per client without mixing data between accounts.

Question 13

What payment methods are accepted?

Accepted Answer

Subscriptions are processed through Paystack, which supports South African cards and international Visa and Mastercard payments.

Question 14

How do I cancel my subscription?

Accepted Answer

Cancel anytime from your billing settings. Your plan remains active until the end of the current billing period, and you can continue using free-tier features afterward.

Frequently asked questions